Frequently Asked Questions
Find answers to common questions about our commercial cleaning services, scheduling, pricing, security, and quality standards.
Do you provide after-hours office cleaning?
Yes. Cleaning schedules can be designed around your operating hours, building-access requirements, and workplace needs.
Are your cleaning professionals background-checked?
Yes. Team members are carefully selected and background-checked as part of our commitment to professional workplace service.
Are you insured?
Yes. My Maison Deluxe carries commercial liability insurance. Documentation can be provided during the proposal process.
Do you provide cleaning supplies and equipment?
Service arrangements are customized during the walkthrough. We can work with client-provided supplies or include approved supplies in the proposal.
How is commercial cleaning pricing determined?
Pricing is based on square footage, service frequency, scope of work, facility condition, occupancy, and access requirements.
What happens if there is a service concern?
Clients can contact us directly. We review concerns promptly and coordinate the appropriate corrective action.